Mobility as a Service: A Problem and Research Opportunities

By: Yusuf Ayuba, Suhono Harso Supangkat, Sony Sulaksono Wibowo

Contemporary urban transportation networks are currently confronted with significant and unparalleled challenges. The phenomenon of population growth, urbanization, and evolving mobility patterns has resulted in the exacerbation of urban challenges, including but not limited to traffic congestion, environmental degradation, and disparities in transportation resource availability. The situation has been further aggravated by the rise in private vehicle ownership, resulting in heightened traffic congestion, escalated air pollution, and suboptimal allocation of transportation resources. The field of urban transportation need an innovative, sustainable, and inclusive solution to address the aforementioned issues.

The primary aim of this study is to address the aforementioned issues by investigating the possibility of Mobility as a Service (MaaS) as a disruptive paradigm in urban transportation. Mobility-as-a-Service (MaaS) represents a very promising solution that presents an integrated and user-centric approach to mobility. The notion of Mobility as a Service (MaaS) entails the provision of a comprehensive platform that enables both individuals and communities to efficiently plan, access, and remunerate various transportation services. This integrated platform serves as a means to smoothly consolidate multiple mobility options. The primary purpose of this technology resides in the provision of convenience to its users, the efficient utilization of resources, and the capacity to transform the urban environment. The concept of Mobility as a Service (MaaS) is a potential avenue for transforming our perspective on transportation and tackling the urgent challenges faced by metropolitan regions. This is achieved through its focus on providing shared multimodal transportation alternatives. Given the aforementioned concerns, it is imperative to delve deeper into the potential of Mobility as a Service (MaaS) in facilitating accessible, equitable, and efficient mobility options for individuals residing in metropolitan areas.

According to Vitetta (2022), the identification of key actors involved in Mobility as a Service (MaaS) includes People (PE), Public Authorities (PA), and Companies (CO), as outlined by previous research findings. In a previous study conducted by Motta et al. (2015), a first framework for Mobility as a Service (MaaS) was introduced, known as the Integrated Realtime Mobility Assistant (IRMA). The architectural framework encompasses multiple components, specifically the Mobility Assistant, Mobility Analyzer, Mobility Forecaster, and a Middleware referred to as Communications Services.

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